SHIPPING POLICY
Shipping Information All standard orders ship within 5-7 business days. ( This does not include orders that participate in SALES ) Standard orders must be placed before 11:59 pm to start processing on the next day. International Shipping (Canada & other countries) We do currently ship internationally. International customers are able to choose their own form of shipping. Due to the Customs handling processes, some customers may experience delayed deliveries. APO/FPO/ and DPO Military Addresses: All shipments to APO/FPO/and DPO addresses are able to choose their own form of shipping. Due to Military handling processes, the delivery to some destinations may take up to 21 days. Shipping Addresses: Please be sure to provide the precise street address/P.O. box, city, state, and zip code information. Remember to fully spell out everything in your address. This will help to prevent any errors in shipping. You can add, edit, or delete shipping addresses while you are in the address confirmation step of the check-out process. Multiple Shipping Addresses: We currently do not ship to more than one address per order. Business Days & Holidays: All orders process and ship Monday-Friday, excluding major holidays within the United States. Orders will be shipped according to the chosen shipping method selected. If orders are placed after cut-off time, it will be processed the following business day. Packages will not be shipped on the weekends or on the following US holidays. New Year’s Day Memorial Day 4th of July Labor Day Thanksgiving Christmas shipping fees start at $6 and each additional increase by $1
PRIVACY POLICY
Privacy Policy PRIVACY POLICY 1.1 OVERVIEW Here at Whip-Lash Salon & Beautique Inc. we are dedicated to protecting the privacy of each one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so. 1.2 CONSENT Whip-Lash Salon & Beautique Inc. will not provide or sell any of your personal details or any credit card information to third parties (excluding partners from whom you may have linked to our site) without your permission. 1.3 COMMUNICATION & MARKETING If you have made a purchase from the website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Whip-Lash Salon & Beautique Inc.. All Whip-Lash Salon & Beautique Inc. members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us and/or selected third parties you should opt-out clicking on the "unsubscribe" link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. 1.4 CHECKING YOUR DETAILS If you wish to verify the details you have submitted to Whip-Lash Salon & Beautique Inc. you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We recommend that you do not use your browser's password memory function as this may result in someone accessing your personal information. 1.5 CONTACTING US We are always happy to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Whip-Lash Salon & Beautique Inc. Customer Care team, who will be delighted to answer any questions you may have. REGISTRATION Personal information is gathered by Whip-Lash Salon & Beautique Inc. during the order check out process. During the check-out process, your name, address, e-mail address, telephone number, and payment information is collected. You also have the option to create your own account to store this personal information, at which time a username and password will be collected as well. In order to view the information in the My Account section of the site you must first log in using your username and password. SECURITY The security of your personal information is very important to us. You can be assured that all sensitive information will be handled with discretion. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have been granted access rights and are required to keep the information confidential. In spite of the efforts made by Whip-Lash Salon & Beautique Inc., no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk. COOKIES Cookies are text files that are stored on your computer's hard drive and may be used by Whip-Lash Salon & Beautique Inc. to enhance your shopping experience. This is done as a means to keep track of your current shopping session by speeding up the browsing experience and website performance. Cookies are also used to remember your information when you return to the Whip-Lash Salon & Beautique Inc. website. If you choose to no longer receive them, you can turn off all cookies. Please note that if you decide to make this change, it can limit the functionality of the website you are visiting and leaves for a greater possibility that you will no longer have access to some of the features on the website. CHANGES TO THE PRIVACY POLICY We reserve the right to modify this privacy statement at any time, with a notice of this change being posted here on this page. Email: Orders@Salonwhiplash.com with any further questions. SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? Book appointments based off your desired style. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Appointment & Checkout Reminders. Webhooks will be used to trigger the Appointment & Checkout Reminders messaging system